At Tummala Group, we are committed to delivering your orders as quickly and efficiently as possible.
Delivery Time
We aim to deliver your orders within 3-7 business days. However, delivery times may vary depending on your location and the availability of our products. You can track your order status by logging into your account on our website.
Delivery Process
Once your order is shipped, you will receive an email with your tracking information. You can also track your order by logging into your account on our website. Shiprocket will attempt to deliver your order up to three times, and if the delivery is unsuccessful, the order will be returned to us. In such cases, we will contact you to arrange for a re-delivery or cancellation of your order.
Shipping Restrictions
At this time, we only ship within India. We do not ship to international addresses. We also do not ship to P.O. Boxes or APO/FPO addresses.
Shipping Changes and Cancellations
If you need to make changes to your shipping address or cancel your order, please contact us as soon as possible. We will do our best to accommodate your request, but please note that once your order has been shipped, we are unable to make any changes or cancellations.
Damaged or Lost Shipments
In the rare event that your order is damaged or lost during shipping, please contact us immediately. We will work to resolve the issue and ensure that you receive your order as soon as possible.
Contact Us
If you have any questions or concerns about our shipping policy, please feel free to contact us at [email protected]. We are always happy to assist you.