Welcome to Tummala Group Please read them carefully before placing an order or using our services.

Definitions

• “Products” refers to goods sold on our site (e.g., wallets, bags, accessories).
• “Services” includes order processing, customer support, and delivery offered by Tummala Group.
• “User,” “you,” “your” refers to any visitor or customer accessing our website or purchasing our products.

Account & Registration

• Account creation is optional, but recommended for faster checkout.

• You must provide accurate and complete information.
• You are responsible for safeguarding your account credentials and all activity under your account.

Orders & Payment

• All orders are subject to availability and confirmation.
• We accept major credit/debit cards, net banking, and UPI/Pay later options.
• Payment is processed securely through certified gateways.
• Ownership and risk transfer to you at the time of shipment confirmation.

Pricing & Taxes

• All prices are listed in INR and include applicable GST.
• Shipping costs are calculated separately during checkout.
• We reserve the right to change prices due to market changes or errors. Confirmed orders are priced at the time of purchase.

Shipping & Delivery

• We ship within India and internationally.
• Estimated delivery time:
  
  • Domestic: 3–7 business days
  • International: 7–15 business days
• Delivery estimates do not include customs clearance delays for international orders.

Returns & Refunds

• Please review our Return & Refund Policy for comprehensive details on eligibility, process, and timelines.

Product Warranty & Quality

• All products are made from premium materials with strict quality checks.
• Minor natural variations in leather finish or color are characteristic and not defects.
• For any manufacturing fault, contact our support within 7 days of delivery for inspection and resolution.

Intellectual Property

• All content text, images, logos, designs on this site is owned by Tummala Group and protected by copyright and trademark laws.
• Unauthorized use is strictly prohibited. For permission or licensing enquiries, please contact us.

User Conduct

• You agree to use our site only for lawful purposes, without infringing on rights, transmitting harmful content, or engaging in prohibited activities.
• Tummala Group reserves the right to suspend or terminate accounts that violate these terms.

Limitation of Liability

• Except where prohibited by law, Tummala Group’s liability is limited to the purchase price of the product.
• We are not liable for indirect, incidental, or consequential losses. This does not limit consumer statutory rights.

Indemnification

• You agree to defend, indemnify, and hold Tummala Group and its affiliates harmless from any claims, damages, or losses arising from your use of our site or breach of these Terms.

Governing Law & Jurisdiction

• These Terms shall be governed by the laws of India. All disputes arising out of or in connection with these Terms will be subject to the exclusive jurisdiction of courts in [City, State].

Amendments

• We may revise these Terms at our discretion. Updated Terms will be effective upon posting. Continued use of our site or services thereafter indicates your acceptance of the revised version.